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RUNNYMEDE
COMMUNITY MENTAL HEALTH ADVOCACY SERVICE
 The
aim of the Mental Health Community Advocacy Service is to provide
advocacy for people with a severe and enduring mental health problem who
are living in the community.
Support
will be given to clients to enable and empower them to have their voice
heard, whether it is to request a service, review a service provided, or
to complain about a service received.
The
Service will provide individual one to one Advocacy. The scheme does not
provide group advocacy, neither does it take up service user involvement
issues, over and above an individuals own concerns.
Examples of support given include;
-
Help with preparation for
meetings
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Liaison with Statutory
agencies
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Support
at CPA and other meetings
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Information about Community
Services
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Complaints
about care,
-
Information
about medication,
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Help
with access to records,
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Support with benefits,
-
Information
and support with housing issues.
The
advocate can help with many other issues as well. Please speak to them
to see if they can provide the help you want.
Availability
Normally,
the advocate covering Runnymede is available Monday to Friday in normal office hours. Other times and dates may be possible
by arrangement.
Meetings & Home Visits
The
advocate currently has no fixed office space in this area and therefore mutually
agreeable meeting places can be decided upon, for example:
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Virginia Lodge (5 minutes from Egham railway station)
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Council Offices
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Community Mental health Team premises
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Advocacy Office in St. Francis House, St. Peters Hospital site, Chertsey.
- Shopping centres,
cafes, etc.
Although
not normal procedure, it may be possible to arrange a home visit if
client commitments/restrictions mean that they cannot leave their home.
This arrangement can only take place once certain details have been
arranged, and as a result may cause delays before the advocate is
available for the appointment.
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