Runnymede In-patient Advocacy Services

Tel:01256 398928 Fax:01256 398929 office@matrixsdt.com



		Community Service In-Patient Service



		Rodica Pintea-Austin 01932 723759 email Matrix Advocacy Charlton Ward Ashford Hospital London Road Ashford TW15 3AA



		Runnymede & West Elmbridge Clare Ward Laureate Ward Spelthorne Charlton Ward Laureate Ward Woking Blake Ward Laureate Ward

SPELTHORNE IN-PATIENT ADVOCACY SERVICES

Mental Health Advocacy:

The service provides one to one advocacy which is free, independent, confidential and led by the client/patient. The advocate works on the hospital site and visits Charlton Ward regularly.

The service provides advocacy to people who are patients on Charlton Ward, which serves the Spelthorne area at Ashford Hospital.

Examples of support given include;

Information on your rights in hospital
Information on being on a ‘Section’
Support at ward rounds
Complaints about care
Information about medication
Help with access to records
Support with benefits
Information and support with housing issues

The advocate can help with many other issues as well. Please speak to them to see if they can provide the help you want.

Availability

Normally the advocate is available during normal office hours on 01784 884582 on Tuesdays and Wednesdays. Other times and dates may be possible by arrangement.

Contact

The advocate visits the wards regularly and has an office on the Ashford Hospital site.

Leaflets and posters are on each ward explaining the service and giving contact numbers.



		Adult Mental Health Runnymede Spelthorne West Elmbridge Woking



		Older Persons Mental Health Runnymede Spelthorne West Elmbridge West London Woking



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