WEST ELMBRIDGE IN-PATIENT ADVOCACY SERVICES

Mental Health Advocacy:

The service provides one to one advocacy which is free, independent, confidential and led by the client/patient. The advocate works on the hospital site and visits Clare Ward regularly.

The service provides advocacy to people who are patients on Clare Ward, which serves the West Elmbridge area at the Abraham Cowley Unit at St. Peters Hospital. 

Examples of support given include;

• Information on your rights in hospital

• Information on being on a ‘Section’

• Support at ward rounds

• Complaints about care

• Information about medication

• Help with access to records

• Support with benefits

• Information and support with housing issues

The advocate can help with many other issues as well. Please speak to them to see if they can provide the help you want.

Availability

Normally the advocate is available during normal office hours on Thursday and Friday each week. 

In an emergency an advocate may also be available on Monday to Wednesday.

Contact

Leaflets and posters are on each ward explaining the service and giving contact numbers.

Telephone: 01932 723759 or ask staff on the ward to contact the advocate.

The advocate visits the wards regularly and has an office in St. Francis House which is on the St. Peters Hospital site a few minutes walk from the wards at the Abraham Cowley Unit.

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